Tender Description:

Hash Bank JSC is initiating a procurement process to implement a modern enterprise performance management (EPM) platform. We are collecting information from qualified vendors for the implementation of enterprise performance management (EPM) or an equivalent platform to support our budgeting, planning, forecasting, and reporting functions.

1. Background:

Hash Bank JSC is a newly licensed digital commercial bank operating under the supervision of the National Bank of Georgia. In support of Bank’s strategic vision to digitize and streamline its financial and operational functions, the bank is seeking to implement centralized planning system to enable real-time access, scenario modeling, and enhanced decision-making across departments.

The selected system should replace fragmented Excel-based workflows and unify data sources into a Single Source of Truth (SSOT).

2. Objective :

The primary objective of this project is to embed selected software solution into the bank’s daily operations to:

• Conduct a discovery and data audit to assess existing data structures and identify integration requirements
• Propose and implement standardized data mapping methodology, a unified data model across departments and a common reporting language for reporting and analytics
• Integrate data flows from all front-office and back-office systems into a single, centralized platform
• Configure reports, input forms, workflows, and business logic to reflect the Bank’s operational and compliance requirements
• Digitize the end-to-end procurement lifecycle, including initiation, validation, and authorization workflows
• Enable scenario-based financial planning and reporting

3. Scope of Work:

3.1. Scope of Information Requested
Vendors are requested to provide the following information:

• Company overview and regional experience in implementing Enterprise Performance Management (EPM) system, particularly in the banking or financial services sector.
• Solution capabilities of the proposed solution should include:
  - Compatibility with core banking and ERP systems (e.g., GL, HR, Loans, Treasury)
  - Functionality for budgeting, forecasting, and scenario-based modeling 
  - Advanced reporting and dashboarding tools, capable of delivering both quantitative and qualitative outputs, including management and business intelligence reports
  - Support for multi-user workflows, approval hierarchies, and task automation
  - Capability to model the bank’s operations, processes, and financial structures as a digital twin for simulation, analysis, and performance forecasting
• Case studies or references from prior implementations in financial institutions, highlighting relevant best practices
• Estimated timeline for full deployment within a mid-sized banking environment
• Preliminary breakdown of licensing, implementation, and support costs (e.g.: training; internal/external support)
  
• Compliance with data security, GDPR, and local regulatory standards
  

3.2. Implementation Phases and Technical Expectations:

The implementation phases cover key technical aspects, including data integration, user training, and performance optimization, but are not limited to these activities.

3.2.1. Review and Evaluation of Existing IT Infrastructure and Data:

• Conduct a thorough review of existing IT systems (Core Banking, GL, CRM, Treasury, HRMS)
• Assess data exchange protocols, interface capabilities, and system interdependencies
• Identify data inconsistencies or quality issues and recommend remediation actions
  
• Document the current system architecture and integration landscape
  

3.2.2. Design and Configuration of Vendor’s Provided Modules

• Develop a centralized data mapping and transformation framework to standardize reporting inputs
• Configure reports, entry forms, and business rules aligned with the bank’s operating model
  
• Build dashboards and scenario models to support strategic and operational decision-making
  

3.2.3. End-to-End System Integration

• Establish real-time and batch data flows between the EPM platform and:
  - Core banking platform
  - Financial and accounting systems
  - Treasury and risk management systems
  - HR and payroll platforms
  - Procurement platforms
• Implement data validation, reconciliation, and error-handling mechanisms to ensure data integrity

3.2.4. .Procurement Lifecycle Digitalization:

• Digitize the full procurement process, including:
  - Purchase request submission
  - Multi-level approval workflows
  - Budget checks and compliance controls
  
• Link procurement activity to budget planning and tracking modules for real-time oversight

4. Response Requirements
Vendors are asked to structure their proposal as follows:

• Vendor Profile
• Platform Overview
• Feature Alignment Matrix (mapped against listed functional and technical requirements)
• Implementation Roadmap & Methodology (include technical documentation and architecture demonstrating integration with core banking systems (on-premise/cloud))
• Cost Overview (Licensing + Implementation + Support)
• Success Stories & References (preferably in the banking sector)
• Compliance & Security

5.Submission Instructions:

• File Format: PDF (preferred) or DOCX
• Deadline: June 27, 2025 at 18:00 (Georgian local time).
• Clarifications Deadline: June 22, 2025 – submit questions to mari.tsutskiridze@hashbank.ge, diana.kadaria@hashbank.ge
• Subject Line: RFI Response – Enterprise Performance Management (EPM) Platform Implementation

6. Confidentiality & Disclaimer

• This RFI is issued solely for information-gathering purposes.
• Participation in this RFI does not constitute a guarantee of future business.
• All responses will be treated as confidential and used only for internal evaluation.
• Hash Bank reserves the right to shortlist vendors for a follow-up RFP or RFQ stage.

7. Next Steps
Following the review of RFI responses, shortlisted vendors will be invited to participate in a Request for Proposal (RFP) phase in Jule 2025. Demonstrations and clarifying discussions may be requested during the evaluation phase.

Tender Submission Terms:

• Offers should be submitted on procurement web-page: www.tenders.ge
• Submission Deadline is: 27/06/2025 18:00
• Bid currency: USD/EUR
• Auction type: Without auction
  
• Instructions to Apply for E-Tender can be found in the attached file
• Any question during the electronic tender process shall be made in writing and communicated through the Q&A platform of www.tenders.ge website

Contact Person:
Mari Tsutskiridze, Diana Kadaria
Email: mari.tsutskiridze@hashbank.ge, diana.kadaria@hashbank.ge
Phone: +995-599-01-81-01, +995-551-67-74-67

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